Procedure for customers to order Knox products online:

  • Go to
  • Click on the Shopping Cart to order.
  • Choose Keizer Fire as the service provider for the area
  • On the next screen, click the large green box that says, “Proceed with PreAuthorization Order”
  • Choose your product(s), add to cart
  • Fill in the street address for the installation
  • Checkout
  • When product is installed, contact TVF&R to lock.


Keizer Fire’s part of the procedure:

  • Knox sends an e-mail to authorize the transaction and verify the installation address is in Keizer Fire’s jurisdiction
  • Once Knox gets verification, they notify the customer and complete the transaction.
  • Keizer Fire receives an e-mail when the product ships.

Note: Orders can still be placed via paper order forms, and must be signed by an authorized Knox signer.Image result for knox box